Allowlist Domains and IPs in Mailprotector for Phin

The document explains that when using Mailprotector's CloudFilter product, users need to allowlist specific domains, IPs, and URLs related to Phin by following Mailprotector's provided guides on whitelisting IP addresses and managing allow/block lists, while noting that allowlisting is not applicable for the Shield product due to its zero-trust design, and advises contacting Mailprotector support for further assistance.

If you are using Mailprotector, you may need to allowlist our domains, IPs, and URLs within their system.

Here are some resources they provide:

How to Whitelist IP Addresses using Message Rules
Managing your Allow / Block Lists

According to Mailprotector, allowlisting would only be implemented for the CloudFilter product (SEG Filter) and not the Shield product (SEG+API Filter), since that is a zero-trust solution.

If you have any questions regarding Mailprotector, please reach out to their support team.