Fortify Technology Onboards 1,100 Phin Users in just 24 hours

Bill Hunter, CEO at Fortify Technology, a security-focused MSP serving primarily real estate and professional services, needed to replace a large client’s security awareness training solution that was expiring. Frustrated with ever-rising costs and growing complexity, Bill sought a platform that improved both the economics and the experience for users and administrators.

Phin’s pricing model was a clear choice, and the ultra-simple deployment allowed Bill’s team to provision 1,100 seats within days, drastically reducing management overhead and increasing the value delivered to Fortify’s clients.

Why Fortify Technology Chose Phin Security for SAT

“Easiest deployment of any platform I’ve worked with.” - Bill Hunter

Phin’s MSP-first engagement model, competitive pricing, rapid go-live, and easy Microsoft integration made them a natural choice for Fortify and its clients. Given the large user base waiting on business-critical migration, Phin’s ability to quickly manage large numbers of new users was a significant deciding factor.

The Fortify team was also impressed with Phin content, which they predicted users would find engaging and snackable. Phin’s powerful built-in reporting and analytics allow teams to quickly understand end-user progress and identify users and areas needing reinforcement. Finally, the straightforward pricing means fewer surprises for Fortify leadership.

Size: 13 Clients
Active users: 1,300+
CEO: Bill Hunter
Partner Since: May 2025
Evaluated Partners: Huntress, KnowBe4

Challenges

• ​A large client was using a legacy SAT provider with an expiring contract.
• ​Thousands of users had to be migrated to a new platform without disrupting training.
• ​Time that could be spent on measuring and improving training effectiveness was lost on managing manual, disconnected processes and tedious tasks.
• ​A cost-effective platform that didn’t sacrifice quality was needed.

Phin's Solution

"The time to manage is minimal—hours a month. Most of it’s reviewing reports."

- Bill Hunter

Phin’s simplified tenant onboarding meant Fortify could quickly migrate 1,100+ users over from their old platform. Users were almost instantly onboarded using the Azure sync, and trainings were scheduled almost as fast, with one-click allow-listing and automated campaign scheduling.

Even with thousands of seats to manage, Fortify’s end-users now receive access to a broader range of relevant training content. Fortify does little to no work when it comes to tedious tasks like adding new users, assigning training, and ensuring accurate and relevant training is being sent. Phin sends automated training reminders, so their techs no longer have to spend time following up with users.

Phin’s MSP-friendly pricing is cost-effective, saving Fortify money not just on the cost per seat, but also on the time saved that can be put towards higher value activities.

Results

"The price point is really good. We pass it on for free, but there’s a significant margin opportunity."

- Bill Hunter

Fortify Technology now has more time to spend on measuring and reporting on the effectiveness of training to increase overall security and value for their clients.

• ​1,100 end users enrolled in training within the first 24 hours.
• ​8 days median time between training assignment and completion.

"It’s a no regrets decision. The platform does what it says on the label... I use it intentionally as a source of competitive advantage."

- Bill Hunter, CEO, Fortify Technology

Features, Updates or Changes Fortify Technology Wants to See

Bill Hunter would like to see personalized, automated spear phishing simulations, contextual, “right-time” phishing training based on user behavior and action, and opportunities for end-users to explore security topics more deeply to build confidence and expertise.