Marking User Training as Complete in Phin Security

The guide explains how to manually mark a user's training course as complete in Phin Security by either navigating through the Training → Analytics page in Course View to select the user and complete the course with a completion date, or through the User View to enter the user's score, completion date, and reason for manual completion in the Training Completion Modal before confirming the update for auditing purposes.

Mark Training Course Completed (from course view)

If you need to override a user's training course, follow these steps:

1.Go to the Training → Analytics page under the Course View or the User View.
2.From the Course View, pick the relevant course from the drop-down at the top of the screen.
3.Scroll down to the User table and filter to the user who needs their training course marked as complete.
4.Toggle open the extra options component for the relevant user and select “Complete Training”. This will open a new modal, Training Completion Modal, to enter the completion date.

Mark Training Course Completed (from user view)

1.From the User View, filter down to the relevant user and click the “Eye” button for View. On this single-user training view, find the relevant course and select “Mark as Complete” to open the Training Completion Modal.
2.In the Training Completion Modal, enter the user’s score for the course (a number from 0 to 100). Next, select the date and time the user completed the course. Then, enter a reason as to why this user’s training course is manually marked as complete. This information is saved for auditing purposes.
3.After entering all the info, click continue to review and confirm the request. After submitting, the user will be marked as complete for the course.