Phin Security

September 2024 Release Notes 3.15.0

The September 2024 Release Notes 3.15.0 introduce a closed beta for ConnectWise Manage Service Desk integration enabling automatic ticket creation from phishing reports in Outlook, an update allowing automatic submission of reported emails to Microsoft Defender for analysis, new 60-second GoldPhish micro-modules and expanded NINJIO role-based training curriculums accessible via the fixed campaign builder, along with enhancements such as improved CW Manage billing mappings, advanced filtering in the campaign builder, bug fixes for Defender email address saving, and the addition of a Lifecycle Insights integration tile on the partner integrations page.

CW Manage Service Desk Integration (Closed Beta)

With the Service Desk integration enabled, emails reported using the Phin Report Phishing button (currently only available in Outlook) will automatically create a ticket in the connected dashboard of your ConnectWise Manage Service Desk.

Microsoft Defender Integration Update

Now, you can have emails reported using the Phin Report Phishing Button in Outlook automatically submitted for analysis by Microsoft.

Training Content Announcements

  • Micro-Modules by GoldPhish are 60-second micro courses that give end-users quick tips on relatable cybersecurity threats and the steps to implement safeguards to protect against those threats.
    • Important Note: Micro-modules do not include assessments.
  • The following pre-built role-based training curriculums from NINJIO are now available to launch via the fixed training campaign builder:
    • Sales: NINJIO Role Based Training (9 courses)
    • Customer Service: NINJIO Role Based Training (8 courses)
    • Finance: NINJIO Role Based Training (7 courses)
    • Information Technology: NINJIO Role Based Training (15 courses)
    • Human Resources: NINJIO Role Based Training (6 courses)

Small Fixes and Updates

  • CW Manage Billing now allows the same company and agreement to be repeatedly configured in the mapping to account for unique circumstances in which departments within the same company are cataloged as separate companies in Phin, but one company in ConnectWise Manage.
  • The Fixed Campaign Builder got an upgrade! This update brings filtering to allow a Phin user to search the training catalog via provider, course name, topic, or duration.
  • Fixed a bug in which email addresses were not being saved correctly in the Defender Email Address input field in the Report Phishing Integration page.
  • Added a Lifecycle Insights integration tile to the partner integrations page to bring awareness of LCI's external integration with Phin.
    • Lifecycle Insights makes it easier to grow revenue with vCIO services. Enable the Phin integration to view your Security Awareness Training insights in your LCI dashboard and maximize your Business Review Meetings with customers.

Knowledge Base

Phin works to update the Knowledge Base with new features with every release. You can read about the platform and its updates at: https://www.phinsec.io/knowledge

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The Dev Team @ Phin

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